Common Questions

How expensive are you?
What can I expect from your bid?
Do you do small jobs? i.e. carpet, paint, paint bathroom
How long will this project take to complete?
How do you handle change orders?
How do you eliminate unexpected cost over runs?
When can you start?
Does your company handle odd jobs, i.e. gutters, landscaping, drainage, stucco?
Do you work with any lending institutions such as hard money lenders, bank loans?

Q How expensive are you?
A This is probaby the question we get asked most often! We would not be able to do the volume we do if we were too expensive. Sometimes people assume we are expensive because they have seen the quality of the work that we do. However...

One of the main ways that we excel above our competition is that we consistently deliver an exceptional level of quality and craftsmanship for less than you would expect to pay. We can do this because we have been in this business for many years and have developed excellent relationships with our tradesmen, vendors, and suppliers We get excellent costs from them and are happy to pass these savings on to our customers!

Another way we help you get a great value is in our Turnkey service. We are better equipped to act as general contractors than the vast majority of homeowners and even investors. We know all the pitfalls and how to avoid them, we have years of experience keeping projects on target (financially and time wise) and we devote ourselves fully to our projects. When we work directly with homeowners and investors to serve as their general contractor, they benefit by saving time and energy versus dealing with multiple companies. Furthermore, when we act as general contractors we can leverage and manage all aspects of the project to streamline it to the highest degree possible. This has the inevitable results of saving time and money.

And probably the most important way we provide an excellent value is that we truly believe that the key to having a successful business over the long term is the reputation you have, and the relationship you foster with customers. We believe in providing outstanding value, doing beautiful work, and providing outstanding customer service each and every day.

It's our mission really, our mantra.

Because of this our customers are thrilled with their experience with Finishing Touches and hire us again and again - and refer us to others. Our business is built almost exclusively from this kind of word of mouth, and keeping our marketing expenses extremely low. Since our happy customers do most of our marketing, we don't have to spend 1000's of dollars a month to keep growing, and again -- we happily pass this savings on to you!

Go ahead and contact us about your project, we know you'll be pleasantely surprised that you can have the level of craftsmanship you desire for a price that will not break your budget!
 
   
Q What can I expect from a bid?
A Our bids are very detailed and prepared especially for you and each individual project. Our bids are not "cookie cutter" or vague estimates. When you receive a bid from us, you will know just what we will do for you and the cost. Click here to see a sample bid.

Go ahead and contact us about your project, we know you'll be pleasantely surprised that you can have the level of craftsmanship you desire for a price that will not break your budget!
 
   
Q Do you do small jobs? i.e. carpet, paint, paint bathroom
A Yes, we do it all! No job is too large or too small. We are committed to being a completely turnkey service provider, and to building our reputation in the Fort Worth area. We consider it a matter of customer service to provide every service that homeowners and investors need, and to handling every project, regardless of it's size, with the highest level of craftsmanship and care.
 
   
Q How long will this project take to complete?
A Every job is different, but we are committed to the timely completion of all projects we undertake. Please contact us to discuss your specific project details and we can provide you more information about timeframes at that point.
 
   
Q How do you handle change orders?
A All change orders are customer approved. We will strive to give our clients all their options at the time of the change. We will also give either an exact cost or an estimate of cost up front . Estimates are generally necessary since we cannot know the final cost until we fully explore all needed materials and labor required. We understand that our clients do not like surprises and neither do we, so we always strive to communicate fully and help our customers understand our process and any costs involved in change orders to the best of our abilty. (For a humorous take on change orders, written by one of our clients, click here.)
 
   
Q How do you eliminate unexpected cost over runs?
A We strive to keep these to a minimum as we know the frustration associated with cost over runs. Our vast experience helps us to forsee project scope and potential pitfalls in the planning period, which is how we can generally avoid the unexpected once work commences. However, as project scope changes, so may costs. In instances where this happens we work closely with our customers to ensure understanding and agreement in regards to the changes.
 
   
Q When can you start?
A Typically we can start most jobs within 5 to 7 days of approval. On smaller jobs the lead time can be much less depending on the scope of work.
 
   
Q Does your company handle odd jobs, i.e. gutters, landscaping, drainage, stucco?
A Yes, we have tradesmen and tradeswomen for all circumstances, from the most typical to very unique situations.
 
   
Q Do you work with any lending institutions such as hard money lenders, bank loans?
A Yes, and we can generally tailor your payment schedule to meet your needs. Contact us for more details.